Frequently Asked Questions


Creating a standing order

  • Click SHOP and choose the product you would like to create a standing order for.
  • Choose the quantity you would like to receive each delivery date.
  • Click the checkout button and click YES when the modal asks if you would like to make the product a recurring order.
  • Choose your desired delivery date from the dropdown.
  • Enter your delivery note and submit. The recurring order should be listed under RECURRING.
  • For deliveries on multiple dates or to make another recurring order, repeat steps 1-4.

  • Changing a standing order

  • Click RECURRING and choose the standing order you'd like to change.
  • Click the product from the table to change the quantity.
  • Click the DELIVERY DAY input to change the standing order date.
  • Click CANCEL to cancel your standing order.

  • Viewing past invoices

  • Click the MENU TAB on the top left corner of the app.
  • Click Order History.
  • You'll be presented with a list of PAID and UNPAID invoices.
  • Click individual invoices to see more details.

  • Including other recepients on invoices

  • Click the MENU TAB on the top left corner of the app.
  • Click Order History.
  • You'll be presented with a list of PAID and UNPAID invoices.
  • Click individual invoices to see more details.

  • If you have any other questions, concerns or comments, please get in touch at sales@coastlinemarket.com.